|| Shree Datta   Devasthān Trust ||
   
 
 


PRIVACY STATEMENT
     

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you donate or book Pooja from our mobile application / website, we collect the personal information you provide us such as your name, mobile number, address and email address. This information will enable us to dispatch the Pooja Prasad as applicable to your address. This information will also be used to communicate with you in future as and when necessary.

When you browse our application / website, we also automatically receive your mobile's/computer's internet protocol (IP) address in order to provide us with information that helps us to learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery a Pooja Prasad, we imply that you consent to our collecting and using your personal information for that specific reason only.

If we ask for your personal information for any secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say No.

How do I withdraw my consent?

After an individual provides his/ her consent and would like to change his/ her mind, he/ she may withdraw his/ her consent for us to contact, for the continued collection, use or disclosure of your information, at any time, by contacting us at helpdesk@dattadevasthan.org or mailing us at: Shree Datta Devasthan Trust, Shree Dattatreya Niwas, Manmad Rd, Vedant Nagar, Ahmednagar, Maharashtra 414003.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay / HDFC for processing payments. We,Razorpay / HDFC do not store your card data on our servers. The data is encrypted as per the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used to complete your purchase transaction. After the transaction is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com / https://www.hdfcbank.com

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your Donation or Pooja booking - related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand as to how your personal information will be handled by these providers.

In particular, remember that certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our mobile application / website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our websites Terms of Service.

Links - When you click on links on our mobile application / website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other mobile application / websites.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the mobile application / website. If we make material changes to this policy, we will notify here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 10 - QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, us at helpdesk@dattadevasthan.org or mail at: Shree Datta Devasthan Trust, Shree Dattatreya Niwas, Manmad Rd, Vedant Nagar, Ahmednagar, Maharashtra 414003.


TERMS OF SERVICE
     

OVERVIEW

This mobile application / website is operated by Shree Datta Devasthan Trust, Ahmednagar, a registered public trust. Through out POLICY STATEMENT, the terms "we", "us" and "our" refer to Shree Datta Devasthan Trust. Shree Datta Devasthan Trust offers this mobile application / website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Donation means an offering interms of cash/ money to the trust through the payment gateway by using our mobile application / website. This donation is to a corpus fund which is a permanent fund kept for the basic expenditure needs, administrative and survival of Shri Datta Devasthan Trust. Whenever you offer donation it will be treated as your consent to the corpus fund.

By visiting our mobile application / website and/ or Donating / Pooja booking, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of service of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the mobile application / website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE POOJA BOOKING AND SEWA TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the mobile application / website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this mobile application / website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This mobile application/ website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site / application at any time, but we have no obligation to update any information on our mobile application / website. You agree that it is your responsibility to monitor changes to our mobile application / website.

SECTION 4 - MODIFICATIONS TO THE POOJA AND PRICES

Prices for our Pooja are subject to change without notice. We reserve the right at any time to modify or discontinue the Pooja (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - ON SUCCESSFUL TRANSACTION OF PAYMENT

In case of successful transaction of payment for online facilities the Donor will be given a unique Receipt ID the details of which will be informed to him via email and text message on the email id and mobile number provided by him at the time of transaction. Donor needs to use Receipt ID for all future references with Shri Datta Devasthan Trust.

It is mandatory to produce Receipt ID for availing pooja / seva. The amount will be deducted from Donor’s respective bank and credited in the account of Shri Datta Devasthan Trust, Ahmednagar. The Devotee will get necessary entry in their passbook or bank statement directly from their bank. Generally, this takes about 2-3 working days and may vary from bank to bank.

SECTION 6 - ON FAILURE OF TRANSACTION OF PAYMENT

Donor can edit / delete Pooja / Abhishek / Yaag / Donation from list of selected facilities / amount at any point before making payment.

The Donor will be directed to the payment gateway for making payment, entry for same will be stored with us.

The financial details entered by the Donor in payment gateway are not stored with us except final confirmation along with the amount provided by payment gateway.

Payment will be termed as completed and accepted by Trust only after the amount is credited to the Trust’s bank account.

Shri Datta Devasthan Trust does not own responsibility of any transactions for which payment is not completed and credited in Trust's account from bank.

SECTION 7 - TERMS AND CONDITIONS FOR ONLINE DONATION FACILITY

Shri Datta Devasthan Trust accepts donation from devotees. Trust uses the donation for day to day administration of the trust, and to achieve the objective of the trust. The Trust accepts the amount to perform various poojas, yaags as described in the 'Denagi' and 'Sewa' section.
a) Corpus Fund: This is a perpetual fund to sustain activities of the trust. None of the donations are eligible for income tax deduction u/s 80-G of income Tax Act 1961.
b) Donor will get the acknowledgement and receipt for donated amount within 7 days after realization of donated funds.
Note - Online Donations for Fund is non-cancellable and non-refundable.

SECTION 8 - POOJA OR SEWA

Certain Pooja or Sewa may be available for booking exclusively through the mobile application/ website. These Pooja or Sewa may have limited quantities.

We reserve right, but are not obligated, to limit booking of our Pooja or Sewa to any person, geographic region or jurisdiction. We may exercise this right on a case-to-case basis. We reserve the right to limit number of any Pooja or Sewa that we offer. All descriptions of Pooja and its pricing are subject to change at any time without notice and at sole discretion of us. We reserve the right to discontinue any Pooja/ Sewa at any time. Any offer for any Pooja or Sewa made on this mobile application / website is void where prohibited.

SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any Pooja booking / Donation you place with us. We may, in our sole discretion, limit or cancel quantities, Pooja per person, per household or per booking. These restrictions may include orders placed by or under the same customer account, the same credit / debit card, and/or orders that use the same postal address. In the event that we make a change to or cancel Pooja, we may attempt to notify you by contacting via the e-mail and/or postal address/ mobile/ phone number provided at the time the booking was made.

You agree to provide current, complete, accurate account information for all Pooja booking made at our mobile application / website. You agree to promptly update your account?? Why do we need if payment is through razorpay and other information, including your email address, mobile number so that we can complete your transactions and contact you as needed.

SECTION 10 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control, no inputs and which we can not monitor. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the mobile application / website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website / mobile application (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site / application may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating its content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 12 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request or without request from us, you send certain specific submissions (for example contest entries) you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction reject, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation
(1) to maintain any comments in confidence;
(2) to pay compensation for any comments; or (3) to respond to any comments.

We may, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, otherwise objectionable or violates any party’s intellectual property, law of land or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the mobile application / website is governed by our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our mobile application / website or in the service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel Pooja if any information in the Service or on any related mobile application / website is inaccurate at any time without prior notice (including after you have booked your Pooja).

We are at no obligation to update, amend or clarify information in the Service or on any related mobile application / website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related mobile application website has been modified or updated.

SECTION 15 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the mobile application / website or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in any unlawful acts;
  3. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  6. to submit false or misleading information;
  7. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related mobile application / website, other mobile application / websites, or the Internet;
  8. to collect or track the personal information of others;
  9. to spam, phish, pharm, pretext, spider, crawl, or scrape;
  10. for any obscene or immoral purpose; or
  11. to interfere with or circumvent the security features of the Service or any related mobile application / website, other mobile application / websites, or the Internet. We reserve the right to terminate your use of the Service or any related mobile application / website for violating any of the prohibited uses.

SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove service for indefinite period of time or cancel service at any time, without notice to you.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Shree Datta Devasthan Trust and its trustees, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. .

SECTION 18 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. .

SECTION 19 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes..

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site/application..

If in our sole judgment you fail or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). .

SECTION 20 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision..

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service)..

Any ambiguities in the interpretation of these Terms of Service shall not be construed against us. .

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Ahmednagar, Maharashtra .

SECTION 22 - CHANGES TO TERMS OF SERVICE

You can review current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our mobile application / website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. .


REFUND POLICY
     

REFUNDS

  1. Online Donations are strictly non-refundable
  2. Pooja Booking is generally non-refundable and subject to following conditions. These conditions are applicable to all poojas and sewas, except "sankalp pooja" (i.e. poojas performed by priests in the name of person in his absence)
    1. If a person on whose name pooja is booked is alive, he will intimate the Trust, one day prior to pooja his inability to attend the pooja, then his pooja will be rescheduled to a date convenient to the trust. If on such postponed date such person is not remain present then said pooja will be performed by the priests on behalf of the said person and prasad will be dispatched at his given address.
    2. If a person on whose name pooja is booked is not alive and intimation is sent to the trust before performing the pooja then on request of the relative 50% of the amount paid will be refunded to the same account from which the Trust had received the pooja amount.
    3. If the person who booked the pooja does not remain present without intimation then the priest(s) shall perform the pooja in absence of the said person as sankalp pooja and prasad shall be dispatched at the address provided.

  3. The above conditions are not applicable to 'Shashwat Poojas' The 'Shashwat poojas' will be performed only till such time the person on whose name pooja has been booked is alive. The amount is non-transferable and non-refundable.
  4. Book Shop purchases cannot be canceled, and are non-refundable and non-transferrable.
  5. Final decision regarding any complaint about refund lies with Trust Authorities.
  6. There are certain situations where only full refunds are granted: (if applicable)
    1. Due to technical failure, if transaction remains incomplete and amount has been deducted from devotee's account, then she/he will get full refund after deducting reasonable charges if applicable. In case of donation, donation receipt will be sent to devotee's email provided during donation.
    2. If your refund is approved, then your refund will be processed, and the approved amount will be credited automatically to your credit card or original method of payment, within a certain amount of days.

  7. Late or missing refunds (if applicable)
  8. In case of late or missing refunds, before contacting the trust, kindly follow the following procedure-
    1. Check your bank account
    2. Contact your credit card company, it may take some time before your refund is officially posted/ credited to your account
    3. Next contact your bank. There can be some processing time before the refund is posted/ credited to your account
    4. Even after following above steps, the refund amount is not credited
    5. to your account please contact us at helpdesk@dattadevasthan.org

Ⓒ www.DattaDevasthan.org